01
Inspection
We inspect the area before cleaning, identify the fibre or material, and choose the appropriate cleaning products and treatments.
Professional carpet cleaning for homes and businesses
We offer professional domestic and commercial carpet deep cleaning across the North East. From rooms and stairs to rugs and caravan carpets, every job is tailored to the carpet, its condition and the areas you need us to clean.
From £40
Your final price depends on the areas, their condition and any treatment options you choose. We confirm it in a quote before arranging an appointment.
Fully Insured
Professionally Trained
Over 7 Years' Experience
Family-Run
Uniformed
Industry-Leading Equipment
Professional care that helps carpets last longer
Regular professional cleaning and suitable protection can help extend the life of your carpets, keeping them clean, fresh and better protected against everyday dirt, odours and bacteria.
We use industry-leading agitation and extraction machinery, along with professional cleaning solutions, to work deep into the fibres and extract the dirt released during the clean.
We specialise in stain and odour problems and tailor the treatment to what we find. No job is too big or small, and the products selected for the clean are safe for children, adults and pets when professionally applied.
Our cleaning process
Five stages. One thorough clean.
We follow a careful process tailored to the fibre, material and condition of the item in front of us.
- 02
Pre-spray
We select a pre-spray for the job. It helps release soil, oils and grease from the fibres, holding them in suspension ready to rinse away.
- 03
Agitation
After pre-spraying, we work the solution deep into the fibre or material for thorough coverage and to break up dirt, debris and bacteria.
- 04
Extraction
Using our industry-leading Airflex Storm 800 PSI twin-vacuum extraction machine, we thoroughly extract dirt, debris and bacteria, leaving the item fresh and clean without excess liquid behind.
- 05
Add-on services
Choose from professional add-on services such as antibacterial deodorisation, stain guard application, spot-stain removal, urine treatment and more.
Explore add-on services
Elite results, every surface, every time.
What to expect
Send us carpet photos
Get in touch and send clear photos of the carpets, rugs or stairs you would like us to clean, along with your postcode and any particular concerns.
Get your quote
We will get back to you within 24 hours with a quote and work out a suitable date and time.
We clean your carpets
We will turn up on time and clean the agreed carpeted areas to our professional standard.
Optional extras
Professional stain removal
We use professional, tried and tested formulations selected for the type of stain and carpet in front of us.
- Oil and grease
- Pet soiling
- Tar and polish
- Tea and coffee
- Chewing gum and wax
- Urine and faeces
- Wine and food spills
- And more
Prices from £10.
Odour, hygiene and protection treatments
- Urine, faeces and vomit treatment for affected areas.
- Antibacterial deodoriser for persistent household odours.
- Envirosafe treatment where additional hygiene control is required.
- StainShield Pro protection to help repel future spillages.
We confirm suitability, exclusions and any extra cost in your tailored quote.
Questions customers ask
How much does carpet cleaning cost?
Carpet cleaning starts from £40. The final price depends on the areas, condition and any treatment options you choose. We confirm the price in a quote before arranging an appointment.
What should I send for a quote?
Send the rooms or carpeted areas, any rugs or stairs, the condition, your postcode and clear photos through WhatsApp. You can also call or use the contact form.
Do you clean rugs and caravan carpets?
Yes. We clean both rugs and caravan carpets. We look at the item and its condition before confirming your quote.
Can you deal with stains or odours?
We can look at specific stains and odours and explain which treatment options may be suitable.
Request your carpet-cleaning quote
We cover Newcastle upon Tyne, Durham, Sunderland, Gateshead, Northumberland and nearby areas. Tell us which carpets, rooms, stairs or rugs need attention, your postcode and any concerns.
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Our Reviews
“⭐ Highly Recommended – Elite Surface Care Carpet Cleaning! ⭐ If you’re looking for a professional, reliable and friendly carpet cleaning service, I would highly recommend Elite Surface Care! 🧼✨ They do a fantastic job of refreshing carpets, removing stubborn dirt and bringing carpets back…”
“10/10 both lovely people and left my carpet smelling and looking brand new i’m over the moon with it, even did my hallway for me in with the cost. Couldn’t recommend them enough and will be using them again ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Just wanna say a massive thank you to Jade and Michael. I booked at the beginning of the week for today after a round of the sickness bug and I can’t tell you the difference in my carpet. The smell is unreal! Thanks again to…”
“Excellent service, communication and flexibility. Great job done! Have already recommended to a friend 😊”
“Absolutely fantastic job! They have brought our carpets back to life and the difference is amazing. The carpets look so much fresher and cleaner, and we honestly couldn’t be happier with the results. A lovely couple who clearly take pride in their work. Would highly…”
“Great experience, definitely recommend!”
“Amazing results on carpets, professional, friendly service, kept us informed before arrival and whilst working. Highly recommend ESC.”
“Excellent service! My carpets look beautifully clean and fresh. Professional, friendly and efficient- I would 100% recommend!”
“100% absolutely brilliant service thanks again xxxx”
“Just had Michael out to clean my mams stair carpet, Absolutely amazing service very professional would highly recommend 100%”
“Had our stair case and bedroom done today exelent job thank you Michael”
“Had my carpets cleaned yesterday and what a wonderful job.Carpets were like new and smelt lovely when finished.The lad was very polite.I would highly recommend them”
“I recently booked Elite Surface Care to clean my stairs and living room carpets, and I couldn’t be happier with the results. The service was professional from start to finish, and the transformation of my carpets was incredible. They look fresh, clean, and revitalised. I…”
Google
“Just wanna say a massive thank you to Jade and Michael at Elite Surface Care. I booked at the beginning of the week for today after a round of the sickness bug and I can’t tell you the difference in my carpet. The smell is…”
Google
“Wonderful service and an exceptional job done by Jade and Michael. I would highly recommend”
Google
“Superb service - great communication before and during, and great results too. Very professional company I’d highly recommend.”
“Elite Surface care cleaned my living room, stairs and landing and managed to remove some really difficult marks from kids and dogs! Carpet looks brand new and smells great. Would highly recommend ⭐️⭐️⭐️⭐️⭐️ thanks again”
“Wow, what can I say. from the initial contact to wiping any drips from the floor, elite were absolutely true professionals. My carpets and sofa look like new and my whole house smells amazing. Top this off with great customer service and 2 genuinely lovely…”
“Had my sofa and stairs done today highly recommend they look brand new absolutely amazing lovely lad too very friendly xx ☺️”
“Just had my carpets and stairs cleaned outstanding job , also great friendly service will definitely be using again thank you.”
“I had my sofa and arm chair cleaned today and the look brand new! They smell amazing too, I would 100% recommend elite surface care, jade and Michael were great.”
“Excellent service, arrived on time. Kept in touch before hand. The carpets looks and smells lovely and the pile is lifted. Michael was really friendly and tidy. Definitely recommend 5*”
“Great efficient very reasonable and friendly people. Definitely recommend”
“Had our carpets cleaned today really pleased with the results and service and they smell amazing. Thank you will definitely use again x”
“Absolutely brilliant service from start to finish. The carpets and sofa look like new again, and the difference is amazing. Everything was cleaned thoroughly and professionally, with great attention to detail. Friendly, reliable and reasonably priced. I would definitely recommend”
“very pleased with the outcome from my settee clean today.”
“Jade and Micheal did a fantastic job cleaning our sofas. The sofas were in desperate need of a clean and are now looking like new! We couldn’t be happier. The service was brilliant from the moment I messaged Jade, she responded quickly and was able…”
“I honestly couldn’t be happier with the results from Elite Surface Care! My sofa had started to look awful but after being cleaned it honestly looks like a brand new sofa again. The difference is amazing. Not only looking clean and fresh but it smells…”
“Absolutely brilliant service from Jade and Michael! They were both incredibly professional, friendly and lovely from start to finish. They did an amazing job cleaning carpets, sofas and mattresses in our properties— everything looks and feels so much fresher and cleaner! They clearly take a…”
“Very easy to deal with Professional service and amazing results, I couldn’t believe the difference in my carpet Thanks again great lad that did the job !”
“fabulous service..and lovely clean sweet smelling carpet!! thanks very much Jade Anna... Jaspah Crewe gift shop. xx”
“Jade and Michael you both did an amazing job, the difference was unbelievable! I will definitely be using you again...thank you!”
Google
“We have used Elite surface care on a few occasions now and are blown away with the results. Exceptional in every way, fantastic communication and great prices. Would highly recommend and definitely use again!”
Google
“Super lovely to deal with and very quick and efficient. Highly recommend!!”
Google
“Elite surface care cleaned my stairs, landing, sofa and one bedroom today. They turned up exactly on time and were very friendly. They explained everything that they would do and got straight to work. The carpets and sofa look so nice & clean now and…”
Google
“Done an exceptional job on my mattress and went above and beyond taking care of the base as well - could not recommend more 👌”
Google
“I contacted Elite to clean my sofa and wow, what a difference. Really excellent service, from quote to clean and Jade always keeps in touch! Couldn’t recommend enough, friendly good value service!”
Google
“Jade & Michael did an exceptional job at cleaning our new flat - mattresses, carpets and sofas. They were super efficient and very friendly and I would have no hesitation in recommending them or using them again. Thank you!”
Google
“Fantastic service and price would recommend!”
Google
“Easy to book, very responsive and friendly, the service they provide is phenomenal and is at a great price, I have no complaints regarding my experience. I cannot recommend them enough. Very pleased overall.”
Google
“I recently booked Elite Surface Care to clean my stairs and living room carpets, and I couldn’t be happier with the results. The service was professional from start to finish, and the transformation of my carpets was incredible. They look fresh, clean, and revitalised. I…”
Google
“These guys are absolutely amazing! My carpet had definitely seen better days. Within a few hours of jade and her partner being here they looked brand new! The color of them is actually lighter than I could even remember! The customer service is brilliant, they’re…”
Google
“I honestly can’t recommend Jade and Michael highly enough! We’ve used them numerous times across our large property portfolio for everything from sofas and mattresses to carpets, and the results are always outstanding. They are both so friendly, professional and lovely to deal with. Booking…”